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Choose your issue:-Balance issueTransaction issue - deposit, withdrawalExchangeBuy CryptoStakingFees questionCashback, Membership, AWC staking rewardsBackup and RecoveryReport a Bug, Security issue, or ScamGeneral questionFeature/Coin requestOther issues

Balance issue:-My coin balance disappearedBalance are 0 after restoreAll my balances disappearedMy balance is 0 after the depositMy balance is incorrect

Transaction issue - deposit, withdrawal-I can't withdraw fundsI don't see my depositMy transaction is stuck/pendingFees questionI sent funds to the wrong addressCancel/Reverse the transactionI forgot to specify Memo/Tag

Exchange-I can't exchange an assetMy exchange is stuckMy exchange failedI don't see my funds after exchangeExchange ratePair is not available

What pair do you want to exchange?

Your Exchange Order ID

Buy Crypto-What is the status of my purchase?I don't see my funds after purchaseCancel my purchaseI can't make a purchaseMy purchased failed but the funds were takenPair is not available

Your Payment ID

Staking-I can't stakeI can't unstakeI can't claim rewardsStaking rewardsMy funds still locked (unbonding)Redelegation

Staking coin-ZILADAAWCICXBANDATOMXTZTRXNEO-GASKMDALGOVET-VTHOSOL

Backup and Recovery-I forgot my backup/passwordMy balances are 0 after restoreMy backup is invalid

Cashback, Membership, AWC staking rewards-When will I receive my cashback rewards?My cashback reward is wrongAWC staking rewardsMembership status

Please provide your AWC BNB address (yellow coin)

Report a Bug, Security issue, or Scam-I want to report a bugI want to report scamI want to report security issue

Choose coin-AE (Aeternity)ADAALGOATOMAWC (BNB)AWC (ERC20)BANDBCDBCH/BSVBTCBTGBNBDASHDCR (Decred)DGBDOGEDOTEOSETHERC20 TokensETCHBARKINKMDLTCNANONEONEM/XEMNPXSONG/ONTQTUMRVNTRC20 (BTT, USDT, JST, WINK)TRXUSDT (ERC20)VET/VTHOXLMXRPXTZXVGYECZECZIL/gZILOther coin

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Are you Sender or Receiver?-SenderReceiver

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